Overview
What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation…
Highly Inaccurate counts for our event
Great tool & easy to use!
Eventbrite is a valuable timesaver for small teams hosting events
Great for free events, but they hold funds for paid tickets
Casual event planner--Eventbrite is awesome!
Eventbrite delivers a great templated event experience that allows robust data and customization.
Meets all Political Event Needs
Easy refunds helped a lot when COVID hit!
Great tool for nonprofit events!
Eventbrite - for easy event registration, best in the business
Eventbrite for nonprofits
A Wonderful (and Free!) Ticketing Platform
Eventbrite has been a reliable online ticketing gateway for 8 years!
Customized event registration pages!
An Incredibly Efficient Event Creation and Tracking Tool!
Awards
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Pricing
What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Demo Video for EventBrite Registration
Eventbrite and Veertly Integration with Zapier Demo (Veertly Tutorial)
Thomas Uhlenbreck presents Pulse to Eventbrite CEO Kevin Hartz - Pioneer Demo Livestream May 2020
Eventbrite Demo
Eventbrite Demo Video
EventBrite Sugar Connector Demo
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Eventbrite?
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.
The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.
The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.
Eventbrite Features
- Supported: Ticketing
- Supported: Registration
- Supported: Event Management
Eventbrite Screenshots
Eventbrite Video
Eventbrite Integrations
Eventbrite Competitors
Eventbrite Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | Catalan, Dutch, English, French, German, Italian, Portuguese, Spanish |
Eventbrite Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(191)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise Eventbrite for its fast and user-friendly platform, featuring a simple and elegant interface. It has successfully addressed various business problems, such as RSVP and ticket management, specific messaging to attendees, database management, promotion, social integration, and ticket revenue management. The platform is particularly useful for creating landing pages and registrations for recurring events like weekly online shows.
Despite some users experiencing issues with Eventbrite's payout system for paid in-person events, the platform integrates well with a variety of other platforms, offering a clean and easy user experience for tracking attendees and analyzing the effectiveness of advertising platforms. Users also appreciate how Eventbrite helps them stay connected with industry professionals through listed events, especially during the COVID-19 pandemic. Non-profit organizations utilize Eventbrite to manage donor engagement, fundraising events, and donor contact and contribution management. Real estate brokerages leverage the platform for event promotion, collecting contact information, and handling paid ticketing. Academic institutions rely on Eventbrite for hosting concerts, conferences, and other events while streamlining registration, payments, attendee communication, and sales reports.
User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.
Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.
Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.
Confusing User Interface: Several users have found the user interface of Eventbrite to be confusing and difficult to navigate. They have mentioned that it can be challenging to find specific functions and features, leading to frustration and inefficiency in using the software.
Difficult Customer Support: Some users have expressed frustration with customer support at Eventbrite. They have mentioned that it can be difficult to reach customer support representatives and that issues take a long time to resolve. This lack of responsive support can hinder users from effectively addressing their concerns or resolving problems quickly.
Limited Customization Options: Many users have expressed a desire for more customization options within Eventbrite. Specifically, they would like the ability to customize landing pages and email templates according to their branding needs. The current limitations in customization prevent them from fully personalizing their event pages and promotional materials, which could impact the overall attendee experience and brand consistency.
Users have made several recommendations based on their experiences with these event management platforms. The most common recommendations are as follows:
Recommendation 1: For Picatic, users suggest using it if you can afford the fees and are organizing non-regular events. They appreciate its user-friendly interface and modern features.
Recommendation 2: With Eventbrite, users find it super easy to use and recommend customizing questions as necessary. They also appreciate the options and customer service provided. Some suggest trying Eventbrite's Pro Features if you can afford them. While it is worth paying for, they note that it is suitable for basic events but may not be ideal for extra complicated ones. Users also mention using Eventbrite for fundraising initiatives and launching multiple events on the platform.
Recommendation 3: Trello is described as a turnkey solution for basic events, and users recommend trying it out for event management. They encourage exploring all the features of Trello to make the most of the platform.
Overall, users emphasize the ease of use of these event management platforms and provide specific suggestions to improve certain areas such as accessibility and options for event descriptions and title pages in Eventbrite.
Attribute Ratings
Reviews
(1-25 of 25)Great tool & easy to use!
- ease of use
- integrations with websites
- setup for events
- allowing more options in the event area
- have ran into display issues during integration with websites
- I can host as many or as few events as needed without any upfront commitment or fee
- I am able to collect important guest details at the time of registration by using customer questions
- I am able to embed the Eventbrite checkout widget onto my company website so that attendees never have to leave my website in order to register for my events.
- The onsite check in app is fast and easy so I can quickly welcome guests to my event and know they have registered and paid ahead of time, drastically cutting down on lines.
- The reserved seating functionality is clunky and hard to use. It is not very flexible and has given me serious pains in the past for these specific types of events where I want guests to be able to pick a specific seat at a table for a gala.
- The fees can be out of control for events that have a high ticket price. I rarely use Eventbrite for events that cost more than $100 because they charge entirely too much money.
Great for free events, but they hold funds for paid tickets
- Creating landing pages that stand out and are trusted.
- Communicating with attendees pre and post event.
- The integration with Zoom is good, though there were some recent changes that have confused our attendees on our weekly virtual show.
- Offering other options for merchant processing--Stripe, PayPal, Square, etc.
- Hard to repurpose the weekly events for replay viewing. Have to copy the event and replace the online link with the video link to Youtube.
Not as good for paid events anymore since they changed their payout policy.
Eventbrite delivers a great templated event experience that allows robust data and customization.
- Makes the event creation process easy but customizable.
- Provides a standard template for events (ours and others) that users can easily navigate to get the information they need.
- Reports and data are easy to access.
- The event template can start to feel boring and simplistic (not beautiful).
- Plugins are not always QA checked or are buggy.
Meets all Political Event Needs
- Simple, elegant, clean UI
- Guest list admin is everything we want without excess, cruft
- System is cloud based thus requires no excess integration, admin beyond a login, link
- Affordable rates for top of class workflow
- Universally known, no friction or fear generated
- Branding is custom and sufficient to balance ours and Eventbrite's
- Complex guestlist sort features to give more fine priority
- Recognization of VIP registrants
- Host and user profiles so records can be touted if desired
- Discounts for nonprofits and charitable organizations
- Integrations preferably without Zapier
- Explicit related, recommended event controls
A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
Easy refunds helped a lot when COVID hit!
- Great dashboard features to track sales
- Easy to refund purchases
- Header images and videos display nicely on desktop and mobile
- Option to remove the word "ticket" from receipts/purchases as it can cause confusion
- Better ability to register someone else for an event as the contact info is linked
- Less fees per ticket sold
Great tool for nonprofit events!
- Various ticket offers in the platform so we aren't confined to just one type of ticket
- Free events are super helpful for us on the platform for our cultivation events
- The pricing is great for nonprofits!
- Better customization for landing pages for the events would be really helpful
- We wish they would make more options free for nonprofits
- Their integration with Salesforce could be improved
Eventbrite for nonprofits
- Ticketing with plenty of options.
- Email reminders and syncing with email service providers.
- The guest list feature isn't explained very well.
- For non-profits, it would be helpful to allow ticket purchases to be processed by alternative payment processors.
A Wonderful (and Free!) Ticketing Platform
- Very professional looking -- makes your event feel well run.
- Automates various messages, like confirmation emails and reminders.
- It would be nice if Eventbrite had a demo function to show you just how detailed you can get. Some features can be difficult to locate, or even know that they exist.
Eventbrite has been a reliable online ticketing gateway for 8 years!
- Options for creating specialized demographic-gathering questions. Great for post-event analytics about attendees, which is also helpful for future event planning.
- Coding for ticket discounts and complimentary passes. We have many guest passes that need unique codes. This saves the event staff from manually registering specialized individual ticket sales. It also enables drilling down for post-event analytics.
- Clean design layout. Simple to set up, simple for attendees to navigate.
- Drilling down through order details can be a bit tedious.
- Setting requirement switches for some customized customer questions may seem complicated.
- Badge creation has limited design options.
Great for small to mid-sized events!
- Collecting guest information with custom options available.
- Creating a list of past attendees can be re-targeted for future events.
- Integrating with other marketing platforms like Facebook and MailChimp.
- I'd like to see a separate section to access ticket options from the dashboard so they are much easier to edit when needed.
- When doing paid tickets, the Eventbrite fees and payment processing fees can really add up.
- The event pages have looked the same for quite some time now so some refreshed page templates would be great.
- Refreshing the email templates.
- Easy to create professional-looking event registration pages with multiple ticket types.
- Allows us to create promo codes for discounts or access to hidden ticket types (for employee-only pricing, etc).
- It allows us to accept at-the-door payments as well as online payments.
- Integrates with many other services we use such as Mailchimp and Facebook.
- There are a few quirks that have prevented me from changing a certain element on the order form, the payment process, or other event info after the event has been published. If we need to make a change mid-stream, either we're stuck or we have to delete the event and start over.
- The pricing is approaching the "There's probably a cheaper alternative we should look into" territory. Thankfully we are grandfathered into their more affordable pricing scheme, but I had to steer away from Eventbrite on a different project because the features I needed were pay-walled behind a pricing tier that didn't make sense for my client.
- The Facebook Events integration is great, but beware of the fine-print that prohibits marketing to any attendees who purchased through the Facebook link.
Events are a breeze with Eventbrite.
- It's easy to use.
- You can copy previous events.
- It has a nice payment processor.
- Higher fees for the payment processor than cash.
- There are some limitations to the way an event can be structured.
- Sometimes there are little buttons that make big changes to an event without warning.
EventBrite is the best option for our team!
- Register participants for an event.
- Send notifications, reminders, and messages to attendees.
- Mobile check-in - Creates bar-code scanning for attendees to check-in.
- Syncs with other event platforms (like Sched).
- Track data and collect custom information (ranging from the number of attendees all the way to feedback).
- Integration with social media - Helps with communication to social media platforms.
- Creates nametags.
- It offers a great help center.
- Eventbrite just streamlines so many processes.
- The app has limitations compared to the website, but it is still functional and offers many features.
- I think Eventbrite could use some more customization features (especially in email templates on the website).
- Although not a con necessary, just be aware that Eventbrite will take a percentage from each ticket if it's a paid event. This is something to consider if cost/profit is a priority.
- Organizing events where attendees need to pre-register.
- If being able to streamline communication to register attendees is needed.
- If you need or want to analyze data, attendance, etc. following the event.
- Creating an event that is not free, and you need a platform for managing.
Eventbrite may not be suited for events that are on a budget and not free to attendees, as Eventbrite earns a percentage off of each participant. One specific person needs to be tasked as the point-person for Eventbrite, too, so if you do not have the capability of assigning this task (short on volunteers, hosts, etc.), it may be difficult to manage if you are already short-staffed.
- Intuitive interface that allows for quick event setup
- Variety of options when creating order form, allowing for helpful data collection of guests
- Easy to send an email to all attendees at once, if necessary
- Design options and customization have room for improvement
- Embedding feature is somewhat lacking
- Great for free events when an RSVP is needed.
- Useful when managing and planning around a large guest list.
- Great for local community organizers to increase visibility of events.
- Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
- Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
- Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
- Social Media: I promote my events on Facebook, LinkedIn, and Twitter. The Twitter link to use is in one place, the Facebook integration/link is totally different and in a separate place, and LinkedIn isn't even considered. I create a tracking link for LinkedIn, but your tracking links don't provide the information I want.
- Google Analytics: Because your integrations and tracking links are so lacking, I have to use a more complex tool to track the information I want--where did people see my event, and where are they signing up from? It seems like a simple thing to determine, yet I still don't know the most effective means of communicating my event to people to drive people to register.
Easy Entry with Eventbrite
- Eventbrite is simple and easily accessible if you have the app downloaded on your device.
- The layout of the application is also very easy to follow which makes it simple for everyone.
- It is nice that all the information that you need, maybe for an event, is already uploaded to the application, and you do not have to do much.
- Because of the simple layout, sometimes there is trouble scanning the barcode and there is no way to blow up the image or change the view.
Eventbrite is a great asset for event planners!
- Collects pertinent info from event attendees
- Promotes events that are open to the public by syncing with social media platforms
- Makes the registration process easy for attendees and organizers
- The only glitch we have ever had with Eventbrite was related to a discount code, but we were able to fix it relatively easy by contacting their support center.
- Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
- Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
- Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.
- I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
- I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
- Other than those two things, I think Eventbrite does exactly what it needs to do.
Eventbrite will do better on the more simple end of the event spectrum. For a business with hundreds of events and complex integration needs, it might not provide all that you want.
The Gold Standard in Event Management
- Event creation and attendees registration.
- The tool allows you to send the invitations, check on bounces, and review who has clicked & RSVP'd.
- Being able to manage waitlists, multiple ticket types, reimbursements, and custom order forms, all through the application.
- Eventbrite could be better with third-party integrations (i.e. Facebook, LinkedIn, etc.) rather than its own website.
- Sometimes it can be difficult to get in contact with support which causes delays in having issues resolved.
- It would be great if the analytics were more robust and expansive.
FYI: It can be hard to share links to events that aren’t directly being sent to friends or direct contacts.
EventBrite gets your events right!
- Eventbrite allowed us to send reminders to those who registered. This is a strength, as it certainly helped us increase event attendance.
- Eventbrite allowed us to track how many organization members and non-members were attending our event. This allowed us to observe how we were able to increase awareness for our organization (by attracting many new non-members).
- Eventbrite allowed us to track order numbers. This was especially useful in allowing us to provide strong customer service to individuals who had questions about their payment and registration confirmation.
- Eventbrite allowed us to provide one email for event registrants to contact with any concerns. The option to provide multiple emails to contact would have been more efficient to allow for quicker responses.
- Eventbrite allowed gave event registrants the opportunity to visit our organization's profile on Eventbrite, which was useful to inform individuals about our organization. It would have been helpful for us to allow registrants to view profiles for featured guests at our event as well.
Why I like Eventbrite
- Email Reminders
- Check In
- Pulling Reports
- Creating customized links
- Having a chat option for customer service
Eventbrite in a Nutshell
We use it for one off programs not our main offering and we tend to use Eventbrite for free events more so than our paid.
- Great job at allowing our events to hit a new audience
- Setting up and managing an event is really easy, especially with the sign in features
- The API allow us to pretty easily pull all of the data on ur signups which other companies tend to resist building
- The API could be built to include waitlist data
- I found it difficult to pull money back to our banks considering the large number of accounts and programs we have
- It is hard to know how much our traffic and audience fills the class and how much comes through eventbrite marketing and efforts
- Tracking of attendees
- Event detail page and tickets sales are exquisite
- Letting others share the event
- User friendly interface
- Excellent and professional looking design
- Non-profit version should be available for a lower cost on ticket sales
- Difficult beginner learning curve
- Not 100% customizable
Eventbrite helps us Throw a GREAT Customer Dinner Event
- The pricing for your event can be customized by different levels of pricing based on main registration or a guest registration. It also can have date breaks so you can use early bird type registration and last minute registration with different pricing based on date registering.
- It is important that you can edit the event throughout the process of it being live. Sometimes you need to change things up or add a new pricing level and Eventbrite lets you make edits throughout.
- The overall process to set up is very intuitive. You don't need to watch a 30 minute video to figure out how to create and manage an event. Anyone can do it by following the steps.
- It is always a plus if there are many options for templates and color/theme customizing.
- I do not recall there being a social share type function with tracking but that would be helpful.